Right choice for New Car Service
It is a fact that you have the option to choose where your vehicle is serviced, maintained and repaired, at competitive prices
Figure you might find a bargain in the end of year car sales or have a new years resolution to have your new car serviced? Here is some sound advice from Andrew's Autos in Pakenham.
Aquisition of a new car is one of the most comprehensive investments you are likely to make, so you need to do your best to look after it. Caring for your new car goes beyond detailing the interior and keeping it sparkling with a loving weekly wash, however.
There are a few other things to consider, such as who is the best choice to service your car.
You will want to ensure it is regularly serviced by a qualified professional, to the manufacturers requirements, using high quality parts from a reputable supplier and fluids which meet the manufacturers specifications. This is not just to look after your new car, but because if these four requirements are met you will also preserve the manufacturers warranty.
It is a fact that you have the option to choose who should service your new car without voiding either the manufacturers warranty or your rights under the Consumer Guarantee
Car dealers cannot force you to return a new car to the dealer who sold it to you for service or repairs. Provided the work is carried out to the manfufacturers specifications by an acceptably trained person and uses respectable quality parts and fluids, the warranty stands. You have the right to choose who services your car.
With Repco Authorised Service you can tick all the boxes. Every Andrew's Autos mechanic is fully qualified and Auto-Tech trained, giving them access to Australia's leading provider of automotive technical information and training. This means Andrew's Autos mechanics are kept fully up to date with the latest in automotive service techniques and are able to service your new car without voiding the warranty.
Repco branded parts & products are manufactured to stringent Repco quality standards, and are covered by the Repco exclusive Repco Nationwide Warranty, giving you added protection. Andrew's Autos will also only ever use fluids and lubricants that meet the specifications of the original manufacturer.
If you already own a new car or are thinking of purchasing one, make sure you clearly understand where your statutory rights begin and end
Make sure you are aware of the distinction between express, statutory and manufacturer warranties to ensure you make the right decisions when it comes to servicing your new car. You are automatically covered by a statutory warranty, also known as a Consumer Guarantee, under Australian Consumer Law (ACL) and this statutory protection can never be displaced by manufacturer or express warranties (which are offered by the car maker and car dealer respectively).
A lack of disclosure requirements on car dealers at the point of sale regarding these contracts can easily lead the consumer into making a choice to be bound by a long term contract without access to all of the details needed to make a properly informed decision.
So keep an eye out for new car dealers who try to bundle “express” or “extended” warranties, often for free, when buying a new car. Normally these ‘augmented’ warranties may include quite extensive restrictions or provisions, and are not always what they are cracked up to be. Many times these promises provide no real additional benefits not already accounted for by the consumer’s basic statutory rights and can tie the unwary buyer into a long term agreement with a particular car dealership.
Such promises are very unlikely to highlight the potential negative aspects involved with taking a new car back to the dealer for service or repair. This includes how far you will have to drive to get your car serviced or increased waiting times due to fewer available service locations or mechanics.
New Car Service FAQ's
Trading Hours: Open Monday to Friday 8:30AM to 5:00PM